A 24 month warranty is included in the purchase price of your vehicle, starting from the moment the vehicle is handovered and has come with unlimited mileage.
The warranty covers the car against manufacturing defects, which will be resolved free of charge using genuine or reconditioned spare parts.
Operations under warranty are carried out by Dealerships and include:
repair or replacement of the faulty component
labour time required for the part replacement or repair
supply of consumable materials needed to carry out the repair under Warranty.
ROADSIDE ASSISTANCE
Whenever, wherever, roadside assistance offers:
MOBILE WORKSHOP
If your vehicle is not in condition to continue the journey, don’t worry: you will receive the help of an operator who will reach you. And if your car can’t move autonomously, it will be towed on the nearest Fiat Dealership.
TOWING
If your vehicle is damaged and consequently cannot move, no problem: a rescue vehicle will tow it to your Dealership or to the nearest Fiat Dealership.
COURTESY CAR
If the repair of your vehicle takes more than four hours, you can count on the comfort of a courtesy vehicle available for a maximum of four working days + non-working days.
CONNECTION EXPENCES
Transfer costs (taxis and other means of transport) incurred during your vehicle stop will be reimbursed.
RETURN HOME OR ONWARD JOURNEY
If your vehicle is immobilised more than 50 Km / 31 miles from your home, the expenses for your return or for the continuation of your journey (by train or plane) will be reimbursed.
HOTEL ACCOMODATION
If your vehicle is immobilised more than 50 Km / 31 miles from your home, there is a great solution: you will be hosted in a local four-star hotel, for up to five nights.
REPAIRED VEHICLE RECOVERY
If your vehicle is immobilised more than 50 Km / 31 miles from your home, don’t worry: you will be reimbursed for travel expenses incurred to recover your repaired vehicle.
UNREPAIRED VEHICLE RECOVERY
And if your vehicle is immobilized for more than five days, you can have your vehicle towed to your home or to the Dealership of your city.
INFORMATION SERVICE
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FreeToGo is the mobility program that Mopar® offers to all customers: the possibility of travelling with peace of mind and relying on roadside assistance 365 days a year, 24 hours a day.
FreeToGo brings a series of complete and functional roadside assistance plans valid everywhere in Europe* to Fiat, Alfa Romeo, Abarth, Lancia, Chrysler and Jeep customers.
(*) See the Warranty Certificate of your vehicle for methods, conditions, restrictions and exclusions of the services.
MAINTENANCE
Scheduled servicing
All vehicles require regular servicing.
Therefore, FCA has drawn up a Service Schedule for each model/version to ensure excellent running conditions and efficiency.
Following the Service Schedule means optimising the performance and fuel consumption of your vehicle and, during its life, ensures respect of laws and regulations on emissions and pollution, keeping it in suitable conditions to pass the periodic inspections required by law.