- An assortment of exclusive accessories for the most eagerly awaited car of the year.>
- A rich Mopar® collection inspired by the new logo. >
- Mopar® Owner Centre is the after-sales platform active in 21 countries of the EMEA region.>
- Alfa InfoMore is the service managed by Mopar® Customer Care available throughout Europe.>
Mopar®, the reference brand for accessories, services, Customer Care and original spare parts for the FCA brands, offers about 80 accessories for the new Giulia - gradually becoming available already starting from the launch - that will satisfy the aesthetic, functional and safety needs of Alfa Romeo's customers, who have always been looking for a product that combines sportiness with elegance.
Some of the distinguishing elements are made of carbon fibre, such as the front V-shaped radiator grille, the mirror covers, the gear lever knob and the illuminated kick plates that add character and lightness to the New Giulia. Another of the elements designed to add even more personality to the already sporty lines of the car is the aerodynamic kit, consisting of front aerodynamic profile, side skirts and rear aerodynamic extractor. Embellishing the car even further are the customised door lights with LED projectors, the key covers available in the three-layer car colours (white or red), the tyre valve caps with Alfa Romeo logo, the aluminium oil filler and fuel caps, the alloy rims specially developed and available in the three sizes of 17, 18 and 19 inches.
Practicality enhanced by other accessories: the handy folding container for the luggage compartment, the protective semi-rigid tub for the loading compartment and the passenger compartment mats made of elegant plastic to better protect the car and keep it clean. Then of course there are the towing hook and roof bars so that different transport solutions can be used, such as the roof box, ski carrier, windsurf board carrier, kayak carrier and bike carrier.
Completing the collection is a number of active and passive safety devices such as the parking sensors, anti-theft wheel bolts, battery tender and the tested and approved child's seats to ensure safety and comfort at the highest levels.
The new Alfa Romeo collection
Mopar® has considered not only the car, but also those who drive it and those who simply admire it. And so a new Alfa Romeo collection that centres around the brand logo with its renewed graphic components has been created. Aimed at a demanding and dynamic customer, the exclusive line was designed along with Alfa Romeo Centro Stile and consists of quality technical products made with high performance materials such as carbon, aluminium and Nycroteh. The Alfa Romeo collection is made up of several lines: from clothing, with polo shirts and sweatshirts in a technical material distinguished by the colourful logo in a rubberised material, to the accessories line with specific men's wallets and key cases, to the leather goods, including a unisex briefcase in technical material and leather with brushed metal finish.
Mopar® displayed the new products during the presentation to the international media. The wallet, made of black leather and technical fabric personalised with the new struck and lacquered aluminium Alfa Romeo logo and the cuff links with the brand's emblem are typically masculine. Available for the ladies are a bracelet and a necklace with pendant made together at the Alfa Romeo Centro Stile and that draw their inspiration from the radiator grille detail. It is forged from Nycrotech, a material obtained from a special heat treatment, laser sintering, and embellished with the aluminium Alfa Romeo logo. The 2 and 4 cm-thick bracelets and carbon ring with logo are unisex.
Mopar® Vehicle Protection
Mopar® Vehicle Protection offers a range of service agreements guaranteed by FCA that are planned to ensure you the pleasure of driving your car problem-free, worry-free.
With Mopar® Vehicle Protection, the servicing is always performed by highly qualified and specialised technicians at authorised Alfa Romeo workshops with the appropriate equipment and tools and 100% genuine spare parts throughout Europe. Full and flexible scheduled maintenance and extended warranty plans are available in collaboration with Alfa Romeo.
Each of these plans offers the possibility to choose from a host of protection levels that differ from each other in terms of duration and mileage in order to meet the widest variety of needs. For example, with Maximum Care you can extend the warranty of the car up to a maximum of three years in addition to the manufacturer’s warranty. The protection plan is also designed to cover all mechanical and electrical components.
Easy Care, instead, allows the price for the scheduled maintenance to be fixed, also in this case up to the fifth year of the car's life.
Mopar® Owner Centre
The Mopar® Owner Centre is also available for customers of the new Alfa Romeo. An award-winner at the Italian Key Interactive Awards, the Mopar® Owner Centre is the after-sales platform of the Alfa Romeo site, and offers customers a wide range of content dedicated to taking care of and maintaining Alfa Romeo models.
The content available in public navigation offers a complete range of information on after-sales, including services, accessories, original spare parts, Customer Care, merchandising, the e-store and technical documentation. It is available in 21 EMEA countries.
Then by registering their new Giulias in the reserved “myAlfaRomeo” area, Alfa Romeo customers can access a range of services, exclusive contents and dedicated promotions, along with innovative services. The “myAlfaRomeo” area is available in 14 countries: Italy, Spain, Germany, Poland, Holland, Belgium, Greece, Denmark, Portugal, UK, Austria, Ireland, Sweden and Switzerland.
More information is available by registering on http://my.alfaromeo.com.
FCA Mopar® Customer Care
The FCA International Contact Centre, the Customer Services Centre located in Arese, Italy, is the largest multibrand, multiservice and multilanguage customer service centre in Europe. A centre of excellence that handles over 4 million customers a year in more than 20 countries as it provides a quality service through mother tongue personnel. >
More specifically, Customer Care offers a qualified customer care service for the Alfa Romeo brand via a dedicated toll-free number, Alfa InfoMore, 00800 2532 0000, available throughout Europe. The service is active Monday through Friday from 8 am until 8 pm, and also on Saturdays, from 9 am until 6 pm, for Italy, Germany, France, Spain and the UK. Customers can also use innovative channels such as @AlfaRomeoCare, the customer care account on Twitter for only the Italian, French, UK and German markets. The chat service, presently active for Italy, is also available to customers registered in the reserved "myAlfaRomeo" area.
In order to always stay close to the needs of every customer, a dedicated “Alfa Top Care” toll-free number has been activated for the New Giulia Quadrifoglio: 00 800 253 242 00. The service is available in most of Europe, and is managed by a dedicated and highly qualified team available 24 hours a day, 7 days a week.
Turin, 16 May 2016