CUSTOMER CARE

Always at your side
for any need

Customer care

Mopar® offers Fiat, Alfa Romeo, Lancia, Fiat Professional, Jeep® and Abarth vehicle owners Customer Care orientated Services including:

  • information on models and services, as well as listening to comments and offering appropriate solutions on the sales and service network
  • roadside assistance, active 24 hours a day, 365 days a year for towing and breakdown recovery.

For all needs, call the toll-free number of your brand or ask for help using the mobile app for smartphone and tablet or get into contact with Customer Care on Twitter.

Customer Service

Do you need information or help? Are you looking for an authorised workshop or dealership? Do you want to book a test drive? Do you want to know the latest promotions for your brand?

Customer Care can be reached on the Universal Toll-Free Number from major European countries. The number is easy to remember so you can easily dial it (for example 00 800 Fiat 0000). Remember to check whether your call is free by contacting your local network operator.

You can ask for help also on Twitter or download the free Customer Care app from Apple Store or Google Play.

CHOOSE THE CUSTOMER CARE CHANNEL YOU PREFER

 
Toll-free number
Official app
Fiat Professional
Abarth

ROADSIDE ASSISTANCE

Travelling without concerns means being able to rely on roadside assistance capable of offering a wide range of solutions for any problem you may encounter.

Mopar® has created a series of services which guarantee all the peace of mind you need for yourself and your car to tackle any journey.

This is what Mopar® offers:

FreeToGo is the mobility program that Mopar® offers to all customers: the possibility of travelling with peace of mind and relying on roadside assistance 365 days a year, 24 hours a day.

FreeToGo offers a series of complete and functional roadside assistance plans valid everywhere in Europe* to Fiat, Alfa Romeo, Abarth, Lancia and Chrysler customers.

(*) Refer to the Warranty Certificate of your vehicle for methods, conditions, restrictions and exclusions of the service.

You can extend your roadside assistance for a maximum of eight years, discover how with FreeToGo++

Discover More

Want to know more?

Select your brand and country for more details.

DO YOU NEED HELP?

Fill out the form to ask for more information on the services offered by Mopar® or send us
a comment or give us some advice.
We will get in touch with you on the provided email address.