FAQ
Glossary
- FAQ
- Glossary
The Ducato with 15" wheels uses 215/70 R15 CP tyres, while the Ducato Maxi, with 16" wheels uses 225/75 R16 CP tyres. You can fit snow chains of up to 15 mm thickness on Ducato tyres.
The recommended pressure with 15" wheels is 5.0 bar at the front and 5.5 bar at the rear, while with 16" wheels it is 5.5 at both front and rear.
The front suspensions are independent MacPherson type with wishbones, coil springs, telescopic shock absorbers and anti-roll bar. The rear suspensions are rigid tubular axle type with parabolic leaf springs, telescopic shock absorbers, flexible side buffers and anti-roll bar.
Selenia WR (or other SAE 5W-40, ACEA B4-compliant oil) must be used in Euro 4 engines, Selenia WR P.E. (or other SAE 5W-30, ACEA C2-compliant oil) must be used in Euro 5 engines and Selenia WR FORWARD (or other SAE 0W-30, ACEA C2-compliant oil) must be used in EURO 6 engines.
Disconnecting the battery will not cause any problems. The only operation which will have to be carried out on reconnecting the battery is resetting the clock.
When it comes to servicing your vehicle, the frequency and mileage limits are indicated in the Scheduled Maintenance Plan contained in the Owner Handbook supplied with the vehicle.
Servicing must be carried out on Euro 5 and Euro 6 engines every 48,000 km or within two years after the date of first registration.
We do recommend however, if the annual mileage is low, that the engine oil and brake fluid are replaced every year.
Between services, we recommend that you check the fluid levels and perform routine checks.
The effective oil and oil filter replacement interval depends on the vehicle usage conditions and is indicated by a warning light or message on the instrument panel, or in any case they must be changed every 24 months.
With the Mopar® Vehicle Protection offer, Fiat Professional offers prepaid maintenance packages for vehicles that have not yet had their first scheduled maintenance servicing.
NO, it is sufficient to respect the normal service schedule. No checks are required at the end of the first year, unless the mileage at which a service is required has been reached.
We recommend going to an Authorised Fiat Professional Service Centre. If you have your vehicle serviced at an unauthorised service centre, make sure to keep the servicing invoice.
Euro 4 engines:
100 Multijet, 160 Multijet Power: timing chain, does not need replacing.
130 Multijet Power: timing belt, check every 90,000 km and replace every 180,000 km.
Euro 5 engines:
115 Multijet: timing belt, check every 48,000 km, replace every 144,000 km.
130 Multijet and 150 Multijet: timing belt, check every 96,000 km and replace every 192,000 km.
180 Multijet: timing chain, does not need replacing.
Euro 6 engines:
115 Multijet: timing belt, check every 48,000 km, replace every 144,000 km.
130 Multijet, 150 Multijet 180 Multijet: check every 96,000 km, replace every 192,000 km.
In all cases, the belt must be replaced every 5 years.
If the traffic light is yellow, your chassis must be submitted for a service campaign (that is, an operation to improve the vehicle, which does not affect the safety of your vehicle). If the traffic light is red, this represents a recall campaign, which requires intervention to be carried out in a workshop as soon as possible and before you make your next journey. Recall campaigns do not expire: if, for example, your motorhome is stored for the winter, you may wait until spring and then take it to a workshop before starting to travel again.
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This system prevents the wheels locking under braking, makes full use of available grip and maintains control over the vehicle even under emergency braking.
This system controls headlight orientation. It adapts the vertical angle of the headlights according to road surface and load. By correcting the vertical angle of the headlights, the system avoids dazzling oncoming drivers and ensures optimal illumination of the road ahead even under full load conditions.
(ADAPTIVE FRONT LIGHTING SYSTEM)
This system controls headlight orientation. Complementing the "ADAPTIVE XENON LIGHT" system, AFS automatically orients dipped beam headlights on bends to illuminate the road in the direction the car is going, thus eliminating dark areas.
The air cleaner captures solid particles in the air entering the engine intake and prevents excessive engine wear. The air cleaner and cleaner box also play an important role in reducing the noise produced by the engine air intake.
Aquaplaning occurs when the tyres 'float' over water on a wet road. When tyres aquaplane, they no longer grip the asphalt because a layer of water lifts them off. Directional control and braking are reduced as a result.
(ANTI SLIP REGULATION)
This system is integrated in the ESC system. It prevents tyre slip on one or both driving wheels. Irrespective of speed, it uses the braking and engine control systems to optimise traction, eliminating tyre slip and restoring grip. The system uses the signals of the ABS sensors to monitor wheel rotation speed, calculate the degree of slip and restore full grip. The system uses two methods to control slip:
- If the drive wheels both slip as the result of excessive power being delivered (as happens during aquaplaning or harsh acceleration on gravel, snow or ice), the system reduces engine torque output.
- If, on the other hand, only one wheel slips (e.g. the one on the inside of a bend under acceleration or dynamic load variations), the system brakes this wheel automatically without the driver having to use the brake pedal.
The resulting effect is similar to that of a self-locking differential. ASR is enabled automatically every time the engine is started, but can be disabled simply by means of a switch on the dashboard.
Blue&Me lets you use your mobile phone and listen to your favourite music while you drive, easily and safely. The system provides sophisticated hands-free functions. It allows you to use Bluetooth-enabled mobile phones to make and receive calls over the vehicle's sound system, consult your contacts list by scrolling it on the dashboard display and listen to SMS messages spoken in any of 10 languages. A USB port on the tunnel lets you listen to music on an MP3 player or USB memory stick played through the vehicle's own sound system. There is also a Blue&Me version that permits Blue&Me TomTom navigation. See the relevant sections for details on Blue&Me and Blue&Me TomTom.
Blue&Me TomTom is a portable navigator that can be installed and removed from your vehicle in a few simple operations. In addition to all the usual Blue&Me functions* (hands-free, voice recognition, SMS text reader, multimedia player) it lets you:
Follow the graphics on the navigator display by listening to spoken instructions through the speakers.
Navigate to a point of interest or obtain information about your journey.
Recall a destination from those in memory.
Execute certain navigation options using the steering wheel controls or voice commands.
Finally, thanks to integration of data supplied by the vehicle, the GPS allows you to maintain your mapped position even in the absence of a signal, e.g. in tunnels.
Bluetooth is a radio-based wireless transmission system that provides connectivity over an area of about 10 metres in closed environments. Bluetooth is reliable, fast (1Mbit/s), energy efficient and extremely portable. PCs, mobile phones, palm-tops, PDAs and most other mobile devices can exchange data over Bluetooth without a connection cable. When available, Bluetooth also provides hands free communication and allows you to use personal devices like mobile phones and palm-tops through your vehicle's sound system.
In addition to the mechanical filtration of particles (pollen, fine powder and other solid pollutants), these combination filters also reduce toxic gases and unpleasant odours by means of a layer of activated carbon. They therefore provide physical and chemical filtration and improve driving comfort.
These lights are integrated in the fog lights themselves. They come on when the dipped beam headlights are on, the vehicle is travelling at a speed under 40 km/h, and either the steering wheel is turned through a significant angle or the direction indicators are switched on. They improve night-time visibility by extending the illuminated area of road in the direction the vehicle is taking.
This electronic driving aid only operates above 30 km/h. It allows you to drive at a preset speed on long, straight and dry roads, with little gear shifting (e.g. motorways) without having to keep your foot on the accelerator pedal.
It is not recommended to use this aid on busy extra-urban roads. Do not use this aid in town.
(DPF)
The diesel particulate filter is installed in the exhaust systems of vehicles with diesel engines. The filter is enclosed in a unit that captures and retains the particles produced by the combustion of diesel fuel.
This system uses a video camera on the windscreen to follow the lines between traffic lanes and to give the driver an acoustic and visual or haptic and visual warning if the vehicle starts to drift across lanes. The system enhances safety in the event of driver distraction. It can be enabled and disabled by a button on the dashboard or by the steering column stalk.
The system only operates under safe conditions at medium to high speed, and only in the event of manoeuvres considered involuntary (e.g. lane changes without a direction indicator or sudden steering movements).
In systems capable of delivering a haptic response (i.e. applying torque to the steering wheel in the opposite direction to the lane change), sensitivity and the torque intensity can be adjusted by means of a menu, and the system disengages automatically if it detects that the driver is not controlling the steering wheel.
(DAYTIME RUNNING LIGHTS)
These lights come on automatically when the engine is started. They improve driving safety by increasing passive visibility, i.e. by making your vehicle more visible to oncoming drivers. They are especially effective if the sun is low on the horizon or is reflected from windows along narrow urban streets.
Daytime running lights conform to specific European legislation introduced in 2012.
(DYNAMIC STEERING TORQUE)
This system is integrated in the ESC and EPS systems. It adjusts the action of the electric power steering system to increase driving safety. Under critical conditions (understeer, oversteer, or differences in grip on braking) the system delivers extra torque to the steering to allow the driver to steer correctly.
This sensor automatically switches on dipped beam headlights in poor light. The system can be enabled and disabled from the steering column stalk, and the sensitivity level of the sensor itself can be set by means of a menu.
(ELECTRONIC BRAKE FORCE DISTRIBUTION)
This system is integrated in the ESC system. Its purpose is to distribute braking force effectively. Under emergency braking conditions, the rear wheels tend to lock as load is transferred to the front. EBD reduces the brake force applied to the rear wheels to prevent them from locking.
(ELECTRONIC ROLL MITIGATION)
This system is integrated in the ESC system. It uses the signals of sensors around the vehicle to evaluate the tendency of the wheels to lift off the ground (e.g. during sudden steering to avoid an obstacle), and applies the brakes and reduces engine power to keep the wheels in firm contact with the road.
(ELECTRONIC STABILITY CONTROL)
Electronic stability control improves the vehicle's roadholding and handling by correcting any tendency to understeer or oversteer. The system compares the trajectory the vehicle should follow according to the position of the steering wheel with the trajectory the vehicle is actually following, and corrects any difference by reducing engine torque and/or applying differential braking to the wheels. The system counters any loss in stability and returns the vehicle to its correct path.
This is a tyre repair kit. It repairs tyres without loss of pressure and lets you drive on to a tyre fitting station. The sealing fluid in the kit is compatible with all types of tyre. You will find instructions for using the Fix & Go kit correctly in your Owner Handbook and on the leaflet inside the kit.
(ADAPTIVE FRONT LIGHTING SYSTEM)
This system controls headlight orientation. Complementing "ADAPTIVE XENON LIGHT" and "AFS", the FULL-AFS system uses special functions to create an illuminated area to match driving conditions (URBAN ROAD, MAIN ROAD, MOTORWAY, BAD WEATHER). The system illuminates the area in front of the car in the most effective way for the prevailing driving conditions.
(GLOBAL POSITIONING SYSTEM)
GPS uses the positioning signals provided by NAVSTAR, a system of 24 satellites (owned by the U.S. government) which orbit the earth, 12 per hemisphere, and continuously transmit their position in space as well as the exact atomic time. The GPS system uses the data provided by these satellites in conjunction with data obtained from the vehicle's ABS sensors (which measure wheel rotation speed) to establish the vehicle's precise position at all times. By continuously updating the vehicle's position, the navigation system can guide you to your destination using digital maps supplied on a CD-ROM or SD card.
(HYDRAULIC BRAKE ASSIST)
This system is integrated in the ESC system. It detects emergency braking on the basis of the speed with which the brake pedal is operated. Under emergency braking conditions, the system applies maximum braking force instantly, even before the driver has pressed the pedal all the way down.
(HILL DESCENT CONTROL)
This system keeps the vehicle at a constant speed selected by the driver, by applying the brakes in an automatic and differential manner when the vehicle is travelling downhill. The system ensures stability and safety especially under low grip and off-road conditions.
or HSA - Hill Start Assist
This system is integrated in the ESC system. It facilitates starting on hills by keeping the vehicle stationary for the 1 or 2 seconds it takes you to move your foot from the brake to the accelerator. When you stop your vehicle, you press down on the clutch and brake pedals simultaneously. Once the vehicle is stationary, you can safely move your foot off the brake because the system keeps the brakes applied for a short, predetermined time (typically 1-2 seconds). At the end of this delay, the brakes are released and the vehicle will roll back unless you put your foot on the brake or accelerator. To start off on a slope, simply engage 1st gear and start to accelerate while slowly releasing the clutch. Hill Holder releases the brakes as soon as the engine has developed enough torque to move the vehicle.
(LANE DEPARTURE WARNING)
This system uses a video camera on the windscreen to follow the lines between traffic lanes and to give the driver an acoustic and visual or haptic and visual warning if the vehicle starts to drift across lanes. The system enhances safety in the event of driver distraction. It can be enabled and disabled by a button on the dashboard or by the steering column stalk.The system only operates under safe conditions at medium to high speed, and only in the event of manoeuvres considered involuntary (e.g. lane changes without a direction indicator or sudden steering movements).In systems capable of delivering a haptic response (i.e. applying torque to the steering wheel in the opposite direction to the lane change), sensitivity and the torque intensity can be adjusted by means of a menu, and the system disengages automatically if it detects that the driver is not controlling the steering wheel.
LED lighting systems use LED illumination for the dipped and main beam headlights.
The main benefit of white LED headlights lies in the colour or "colour temperature" of the light emitted, which is almost identical to that of daylight. LED lighting allows the human eye to see the road and the sides of the road in their natural colours, giving far better contrast.
On top of that, the average lifetime of a LED lighting unit is identical to that of the vehicle. LED lights are therefore more reliable and do not require replacement bulbs.
Parking sensors are located in the rear bumper and warn the driver, through an intermittent buzzer, of the presence of obstacles behind the vehicle.
This filter cleans the air that enters the passenger compartment through the heating and air conditioning ducts. It provides active protection against pollen, spores, bacteria, fine particles and other pollutants.
This sensor automatically activates the windscreen wipers if it starts to rain. The system also controls wipe speed to suit the intensity of the rain. It can be enabled and disabled from the steering column stalk. The sensitivity level of the sensor can also be set from a menu or from the steering column stalk.
This system uses a video camera on the windscreen to recognise the lights of other vehicles and urban areas and to select dipped or main beam according to conditions and distance.
The system only operates at medium to high speed. It guarantees maximum visibility at night without dazzling the drivers of oncoming vehicles. It can be enabled and disabled from a menu.
(TRACTION PLUS)
This system improves traction on starting off under low grip and off-road conditions.
(TYRE PRESSURE MONITORING SYSTEM)
The TPMS is formed by four valves and four sensors (one of each per wheel), and by a control unit connected to them. The system monitors tyre pressure and detects the cause of low pressure (puncture or underinflation). The system helps extend tyre life, as correct pressure significantly reduces wear. It also helps reduce fuel costs since even a small reduction in tyre pressure can increase consumption.
(TRAFFIC SIGN RECOGNITION)
This system uses a video camera on the windscreen to recognise and inform the driver of traffic signs like speed limits and overtaking restrictions.
(TORQUE TRANSFER CONTROL)
This system is integrated in the ESC system. It reduces the tendency of the vehicle to understeer on acceleration around bends by applying a braking toque to the front wheel on the inside of the bend, thus increasing the torque delivered to the outside wheel. The system electronically simulates the effect of a mechanical self-locking differential and offers benefits in terms of handling and performance.
Window bags consist of "curtain" airbags housed in the lining at the side of the roof and covered with trim. Window bags protect the heads of front and rear occupants in the event of a side impact.